Change the email address on your account

Send us the current and new addresses

Sign in and open Help & Support, then choose Contact support. Tell us the email currently on the account and the address you would like to use. We may need to verify the request before making the change.

Please do not send a password or payment-card details. If you no longer have access to the current address, explain that in your message so we can help with the next step.

If you are setting up access for someone else

Let us know that too. Contact us before creating another paid account or sharing login details, so we can help you sort out the intended account access.